Company profile
Our Queen Street rental shop is a tenant magnet, with queues out the door on busy days.
Thousands of people take notice of our rental shop each day. Our profile is one of the reasons our properties have increased rental rates and reduced vacancies, therefore providing an increased return on investment for our clients.
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Dedicated property management
Clean, fresh apartments managed by highly-trained professional property managers
Our highly talented property managers are experienced and licensed under the Real Estate Agents Authority (REAA) and regular training ensures they are up to date with latest legislation and good management practices.
We also boast a multilingual team offering fluency in Japanese, Korean, Mandarin, Cantonese Russian and Dutch.
Managing more than 1,750 properties means Impression knows the Auckland market. Our property managers have the latest market information and are able to rent your property at the best price with the least vacancy.
Our state of the art property management systems ensure regular property inspections and reporting.
We adopt a zero-tolerance attitude towards rental arrears, plus we insist on four weeks' bond for Auckland CBD properties.
Regular reporting back to the property managers ensure issues are dealt with quickly and efficiently.
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Accounting
We take the responsibility of your money seriously. Daily balancing, direct debits where possible, and low vacancies.
Our combination of using a reputable chartered accountancy company and our quarterly trust account audits ensures your money is in safe hands at all times. Twice monthly payments are available upon request, and we have a guaranteed rental arrangement if you prefer the reliability of uninterrupted rent.
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Experience
Our experienced and expert property managers work as a team to provide "Total Quality Management".
Our experienced and hard-working team has won awards for property management, customer service, business development and more.
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Relationships
We take pride in our close working relationships with The University of Auckland, language schools and overseas embassies.
This provides us with a unique opportunity to access incoming students and visitors to Auckland - a group that makes up an important sector of all apartment tenants in Auckland.
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Bus tours
Impression offer a unique service to prospective tenants. Every Wednesday we hold two free bus tours of all available apartments.
This service has proven extremely popular with potential tenants - which is great news for our owners. Tenants can minimise their apartment-hunting time by seeing several apartments in one quick trip. Investors are also welcome to come on a bus trip and see the outstanding customer service Impression provides to its tenants.
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Marketing
Our experienced marketing team ensures we have a constant stream of tenant enquiries.
We use the latest marketing tools available such as Facebook, Twitter, regular competitions, up to date window displays and a wide range of internet advertising. All of this standard marketing is free of charge to owners.
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Sales
Our sales team specialises in city apartments - we know this market as well as anyone in the city.
We have always wanted to provide a complete service to our owners. Our advice will be straight forward, and we will work very hard to not under price (or over price) your property. If appropriate we will assist you in making the decision to keep your investment property.
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